Frequent Asked Questions

  • I currently offer individual counseling in the state of Arizona.

    I work with a variety of mental health concerns including trauma and PTSD, Bipolar I and II, Anxiety, Depression, Borderline Personality Disorder, Agoraphobia/OCD, and Level 1 Autism (including late-diagnosed Autism and Autism in Women).

    I additionally have specialized training in Eye Movement Desensitization Reprocessing (EMDR) and psychedelic integration.

    I am a queer, kink, poly/ENM, and trans-affirming therapist.

    I do not see couples or minors at this time.

  • Yes, I always offer a free 15min phone consultation for prospective clients. This gives us a chance to discuss what brings you into therapy and how I typically work with those issues.

  • Yes. I offer evening therapy appointments after 5PM to accommodate a variety of client schedules.

    If you have particular scheduling needs, make note of it in my contact form.

  • Root Cause requires 24 hour notice before a missed appointment. Failure to cancel in that timeframe will result in a fee worth 50% of the total session cost. Failure to show without notice will result in a fee of 100% of the session cost.

  • Yes! Root Cause is queer and neurodivergent owned, meaning we are dedicated to maintaining a diversity and identity inclusive practice that is kink, poly, ENM, and trans inclusive.

  • I do not accept insurance and am considered an “Out-of-Network Provider.” This means that if you have a health plan that offers out-of-network benefits (OON), I can provide you with a superbill to seek reimbursement for services at your request.

    The terms of reimbursement is going to depend on your policy, so I encourage people to review their plan or contact their insurance company for the most accurate information.

  • Yes, I offer offer as many sliding scale spots as I can to keep therapy accessible to those who may need a reduced rate, do not have insurance coverage, or are on a high-deductible plan.

    Please contact me to inquire.

  • Yes— Root Cause is a telehealth-only practice that utilizes HIPAA-compliant videoconferencing platforms.

    This allows for the greatest amount of flexibility with scheduling and rescheduling, in addition to providing increased accessibility to care across the state of Arizona.

  • Sign into your client portal by using the button in our site footer labeled “Client Portal”

  • Pursuant to the federal “No Surprises Act of 2022”, you have the right to receive a “Good Faith Estimate” explaining the total expected cost of any non-emergency healthcare services, including psychotherapy services.

    We will include a “Good Faith Estimate” along with intake forms prior to your first appointment. You have the right to request a revised “Good Faith Estimate” at any time during your treatment.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your estimate or visit www.cms.gov/nosurprises.

Have more questions?