
Frequently Asked Questions
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I offer online individual trauma counseling in the state of Arizona.
I work with a variety of mental health concerns including complex trauma and PTSD, Bipolar I and II, Anxiety, Depression, Borderline Personality Disorder, Agoraphobia/OCD, and Level 1 Autism (including late-diagnosed Autism and Autism in Women).
I additionally have specialized training in Eye Movement Desensitization Reprocessing (EMDR) and psychedelic integration.
I am a queer, kink, poly/ENM, and trans-affirming therapist.
I do not see couples or minors at this time.
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Root Cause requires 24 hour notice before a missed appointment. Failure to cancel in that timeframe will result in a fee worth 50% of the total session cost. Failure to show without notice will result in a fee of 100% of the session cost.
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Yes. I offer evening therapy appointments after 5PM to accommodate a variety of client schedules.
If you have particular scheduling needs, make note of it in my contact form.
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I do not accept insurance, but I do offer competitive pricing and sliding scale options to maintain the accessibility of therapy services.
I am also considered an “Out-of-Network Provider.” If your health plan offers out-of-network benefits, I can provide you with a superbill to seek reimbursement for services at your request.The terms of reimbursement is going to depend on your policy, so I encourage people to review their plan or contact their insurance company for the most accurate information.
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To help keep therapy accessible, I offer sliding scale options for clients who need a reduced rate, do not have insurance coverage, or are on a high-deductible plan.
Please contact me to inquire, and let me know you are interested in discussing sliding scale fees.
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Yes! Root Cause is queer and neurodivergent owned, meaning we are dedicated to maintaining a diversity and identity inclusive practice that is kink, poly, ENM, and trans inclusive. I am also trained to write letters for gender affirming care.
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Yes— Root Cause is a telehealth-only practice that utilizes HIPAA-compliant videoconferencing platforms to offer online therapy in Arizona.
This allows for the greatest amount of flexibility with scheduling and rescheduling, in addition to providing increased accessibility to care across the state.
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Sign into your client portal by using the button in our site footer labeled “Client Portal”
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Pursuant to the federal “No Surprises Act of 2022”, you have the right to receive a “Good Faith Estimate” explaining the total expected cost of any non-emergency healthcare services, including psychotherapy services.
We will include a “Good Faith Estimate” along with intake forms prior to your first appointment. You have the right to request a revised “Good Faith Estimate” at any time during your treatment.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your estimate or visit www.cms.gov/nosurprises.
Have more questions?